At Anode Scientific, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help with a smooth return and exchange process.
Returns
Products may be returned within 7–14 days of delivery (customize as per your business policy).
Items must be unused, in their original packaging, and in the same condition that you received them.
Proof of purchase (invoice or order number) is required for processing returns.
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect product.
Exchanges
Products can be exchanged for the same item in case of defects, damages, or incorrect delivery.
If you wish to exchange for a different product, any price difference will be adjusted accordingly.
Exchanges are subject to stock availability.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days, and the amount will be credited to your original method of payment.
Non-Returnable Items
Certain products may not be eligible for return or exchange due to hygiene, safety, or customization reasons. Such items will be clearly marked as non-returnable at the time of purchase.
Contact Us
For returns or exchanges, please reach out to our support team:
Anode Scientific
📧 Email: sales.anodescienfics@gmail.com
📞 Phone: +91 7082027467